LPG Portability Scheme – Consumer can now opt for the distributor of his choice within a cluster of LPG distributors
LPG Consumers to get Choice of Connection Portability at Press of Button in 30 Cities Across India
The second initiative is the Inter Company LPG Portability Scheme. Presently, an LPG consumer is attached to a distributor and cannot change his distributor even if he is unhappy with the service of the distributor or the oil marketing company. Under this portability scheme, a consumer can now opt for the distributor of his choice within a cluster of LPG distributors in the vicinity and across the oil companies.
The consumers will be able to see the service ratings of all the distributors in their cluster and choose the one they want based on service levels. To make life of consumer easier the option is registered electronically on the website of the OMC to which the consumer is presently attached. Electronic tracking of the potability request and closure is in place to ensure a consumer does not have any difficulty to move to a distributor of his choice.
This will usher in improvement in consumer service by the distributors as it will bring in competition in the cluster of distributors and bring choice to consumers who want to change their LPG distributor within or across the Oil company or want to move to a distributor closer to his home. This scheme covers 30 cities across the country (list of cities attached as Annexure).
List of Cities for Inter Company LPG Portability
|1||Andhra Pradesh||Hyderabad/ Secunderabad|